Frequently Asked Questions


Q: Why is the catalog prompting me to sign in?

A: You are not required to sign in to use the catalog. You only have to sign in when you want to use self checkout. If you are stuck on the sign in screen of our catalog, clear your browser history, close the tab, and try again. If you still cannot get to the usual search screen let us know at libweb@nrao.edu.

Q: How do I access journals and books when away from NRAO?

A: Instructions are included on the eJournals and eBooks pages.

Q: Which journals can be accessed by NRAO Staff?

A: The entire listing of journals is available at HERE.

Q: How do I know if the NRAO Library has access to a certain year of a journal?

A: Unless otherwise noted with a parenthetical notation or footnote, eJournals are available to NRAO Staff for the full range their publisher offers them.

Q: What if I need an article or report that is not listed on the journals page?

A: Send as much information as you have to libweb@nrao.edu.

Q: How do I find an eBook?

A: Please review our eBooks page.

Q: How do I request a book or report or other material I need?

A: Requests can be made via the main Library 'Contact Us' link, via a hold on the NRAO Library catalog, to the email : libweb@nrao.edu, or by contacting an NRAO Library staff member.

Q: What are the Library's terms for borrowing?

A: NRAO Library Borrowing Policy: The NRAO Library borrowing policy exists to ensure the collection is as widely available to all patrons as possible, with few limitations.

  1. NRAO Staff may borrow up to 20 books for an initial loan period of 6 months.
  2. Students may borrow up to 5 books for an initial loan period of 3 months.
  3. Renewals are permitted via email without limit unless there is a Hold on the book or the NRAO Library needs to recall it for maintenance.
  4. Student borrowers must bring the book or books to the Library in person to renew.
  5. Patron Holds can be placed on any circulating book in the collection at any time.
  6. Privileges may be reduced or suspended if a patron fails to renew an item – or items – in a timely manner or an item – or items - is missing or lost.

Q: How do I cite NRAO and AUI facilities whose formal titles include the name of a person as a prefix?

A: The policy is to use the full formal name of the facility on first reference, followed by an acronym in parentheses that does not include a letter for the honored person’s name. See additional information here. Thus:

  • The “Robert C. Byrd Green Bank Telescope (GBT),” with “GBT” in subsequent references.
  • The “Pete V. Domenici Science Operations Center (SOC),” with “SOC” in subsequent references.
  • The “Karl G. Jansky Very Large Array (VLA),” with “VLA” in subsequent references.

Q: Can the NRAO Library provide me images or information for my report?

A: Please check the NRAO Image Gallery for a variety of astronomical images (http://images.nrao.edu) free for your use.

Q: Does the Library maintain an institutional repository?

A: The Library does not maintain an institutional repository in the sense that is common in an academic setting. We do, however, provide all the resources linked in the menus at top including journals, NRAO publications, eBooks, and more. If you are looking for access to NRAO Telescope Data, please visit https://archive.nrao.edu.

Q: Can the NRAO Library staff respond to questions from the general public?

A: Yes, questions from non-NRAO employees will be answered as time allows.

Q: Can the NRAO Library answer general astronomy questions from the public?

A: While we will try our utmost, generally it is better for you to submit your query to the NRAO
    Ask An Astronomer service:   https://blogs.nrao.edu/askanastronomer/ask-a-question/.

Q: What are the normal business hours of the NRAO Library?

A: The Library is open Mondays through Fridays from 8am-5pm EST.

Q: Can I use the NRAO Library for my meeting?

A: The Library is open to all NRAO Staff for use on an informal, first come, first serve basis. If an unreserved space is sufficiently reliable scheduling for your group, then by all means, do plan to hold your informal meetings in our space. One reason this policy exists is to ensure there is always an impormptu meeting space available in the building. Please contact us if you need our help with use of this physical space.

Q: What are NRAO Library conventions for standardizing table of contents pages and posting memorandum, reports, and publications?

A: Please see our page, listing authors, titles, and dates and other information about hosting NRAO documents and publications.



Modified on Wednesday, 15-Aug-2018 13:33:41 EDT by Library Staff